Correct Answer:

C. Offer analgesia before mammography


Often when patients refuse to comply with a physician’s recommendations, there is a reason for the refusal. It is important to explore the patient’s reasons for refusal.

This patient’s reluctance is primarily rooted in the discomfort of breast compression. Administering analgesia before mammography is the most appropriate approach to persuade the patient to undergo the procedure. By offering pain relief through analgesia, the physician can address the patient’s specific concern and improve her willingness to undergo annual mammograms for breast cancer screening.

In general, fear tactics (choices A and D), and ultimatums (choices B and E) will usually not be the correct answer.